FAQs

Do I need to sign-up in order to shop on-line?

  • Yes it is mandatory to create and account in order to shop on-line on byaudreys.com

Is my personal information kept private?

  • Audrey Fashion Company will never share your personal information with a third party, however we might use the information provided for special promotions and private events.

In case I forgot my password what shall I do?

  • Please e-mail us on : with the subject “Password”

When are the goods shipped if I place an order?

  • Please refer to our shipping policy

What kind of payments do you offer?

  • Please refer to our payment policy

How much taxes and duties shall I pay?

  • The product displays are exclusive of all taxes. Once your order arrives to your destination you will required to pay all custom duties according to your custom laws

How can I track my order?

  • The tracking number will be sent to your e-mail once your order is dispatched

Can I return or exchange an item?

  • Please refer to our exchange & return policy